Frequently Asked Questions

📦 Orders & Personalization

Can I personalize my guest book?

Yes — every book we create is made just for you.
You can customize names, dates, and meaningful text to turn your book into a one-of-a-kind keepsake.
What can I customize?

You can personalize:

Names & wedding date

Custom wording or quotes

Cover material & color

Page type (white, black, kraft, cream)

Will I see a preview before production?

If you’d like a preview, just leave a note or contact us after ordering.
We’re happy to provide a design proof before we start.
Will I see a preview before production?

If you’d like a preview, just leave a note or contact us after ordering.
We’re happy to provide a design proof before we start.

⏰Production & Shipping

How long does it take to make my book?

Each piece is handcrafted, so production takes 1–3 business days.
How long is shipping?
  • Standard Shipping (7 to 15 business days)
  • Express Shipping (6 to 11 business days)
Do you offer rush orders?

Yes — for urgent events like weddings, we offer expedited options.
Please contact us before placing your order.

💌 Returns, Cancellations & Issues

Can I return a personalized item?

Because each book is custom-made, we don’t accept returns unless there is a quality issue.
What if my item arrives damaged?

Please contact us within 48 hours with photos.
We’ll make it right with a replacement or solution.
Can I cancel my order?

Because every OakBindery piece is custom-made and personalized specifically for you, our production process begins very quickly after an order is placed. Once the production process has started, we are unable to accept any cancellations.

📖 Product & Usage

What can I use this guest book for?

Our books are designed for meaningful moments:

  • Weddings
  • Baby showers
  • Memorials
  • Travel journals
  • Family keepsakes
Is it only for weddings?

Not at all. Many customers use it as:

  • Memory books
  • Recipe journals
  • Daily writing journal
Can I add photos inside?

Yes!
Our pages work perfectly with:

  • Polaroids
  • Printed photos
  • Notes and messages
What materials do you use?

We use:

  • Real wood covers (walnut, maple, natural wood)
  • Thick, high-quality paper
  • Durable binding with premium hardware

🌍 General Questions

How can I contact you?

You can reach us anytime via our Contact page or email hello@oakbindery.com.
We usually respond within 24 hours.
Still have questions?

We’re here to help you create something truly special.